1. Privacy officer
Rhynox (hereinafter “Rhynox” or “we”), established in Quebec (Quebec), is responsible for the protection of the personal information it collects in the course of its commercial activities.
For any questions regarding the protection of your personal information, you may contact us at gestionrhyno@gmail.com or by phone at 418 922-1828.
2. Personal information collected
In the course of our activities, we may collect the following personal information:
- —First and last name
- —Company name
- —Professional email address
- —Phone number
- —Information contained in your quote requests or messages
3. Purposes of collection
The personal information you provide to us is collected for the following purposes:
- —Responding to your quote, information or catalog requests
- —Establishing and maintaining a commercial relationship
- —Processing your orders and providing after-sales service
- —Sending you relevant information about our products and services, subject to your consent
4. Retention and protection of information
Your personal information is retained for as long as necessary to accomplish the purposes for which it was collected, or as required by law. We apply reasonable technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration or destruction.
5. Disclosure to third parties
We do not sell, rent or share your personal information with third parties for commercial purposes. We may share it with subcontractors (transportation, logistics, IT services) strictly to the extent necessary to fulfill the services you have requested, these subcontractors being bound by confidentiality obligations.
We may also disclose it when required by law or to protect our legal rights.
6. Your rights
In accordance with the Act respecting the protection of personal information in the private sector (Quebec Law 25), you have the following rights:
- —Access: obtain communication of the personal information about you that we hold
- —Rectification: have inaccurate, incomplete or ambiguous information corrected
- —Deletion: request deletion of your information when its collection is no longer justified
- —Withdrawal of consent: withdraw your consent to the disclosure of your information for commercial solicitation purposes
- —Portability: receive your information in a structured, commonly used technological format
To exercise these rights, contact us at gestionrhyno@gmail.com. We will process your request within the timelines set by law.
7. Cookies and tracking technologies
Our website uses cookies essential to the proper functioning of navigation. These files do not collect personally identifiable data. No third-party analytics tool collects your data without your prior consent.
8. Amendments to this policy
We reserve the right to amend this privacy policy at any time. Amendments take effect upon publication on this page. We invite you to consult it regularly.
9. Contact us
For any questions regarding this policy or the protection of your personal information, please contact us: